If during the visit to the city you suffer any kind of mistreatment, abuse or discrimination, you can contact the Tourist Ombudsman. Also, you can go personally to any of its eight venues from 10 am to 6 pm.
E-mail: tourist@defensoria.org.ar
SAN TELMO
Telephone: (+54) 11 4309-9000 Int. 6422
Address: Defense 1302.
E-mail: touristsantelmo@defensoria.org.ar
MADERO PORT
Address: Av. Alicia Moreau de Justo 200 (Dique 4).
E-mail: touristpmadero@defensoria.org.ar
RECOLETA
Phone: (+54) 11 4307-5102 / 4646
Address: Av. Pres. M. Quintana and Pres. Roberto M. Ortiz.
E-mail: touristrecoleta@defensoria.org.ar
PLANETARY HEADQUARTERS
Phone: (+54) 11 4307-5102
Address: Av. Sarmiento and Belisario Roldán.
E-mail: touristpalermo@defensoria.org.ar
PALERMO HEADQUARTERS
Phone: (+54) 11 4014-1949
Address: Berutti 3345.
E-mail: touristpalermo@defensoria.org.ar
CRUISE TERMINAL
Address: Av. Ramón Castillo and Av. De los Inmigrantes.
E-mail: tourist@defensoria.org.ar
MOUTH
Phone: (+54) 11 4302-7816
Address: Av. Pedro de Mendoza 1835 (Benito Quinquela Martín Museum).
E-mail: tourist@defensoria.org.ar
FLORIDA STREET
Address: Florida and Marcelo T. de Alvear.
E-mail: touristflorida@defensoria.org.ar