Do you want to make the most of your stay in Buenos Aires? Discover our different communication channels so you can get the information you need easily and quickly.
At the Buenos Aires City Tourism Board, we want you to start planning your trip and enjoy this great destination.
> Tourist Welcome Center at BAM
The Tourist Welcome Center at the Buenos Aires Museum (BAM) is located in the Altos de Elorriaga building, Defensa 187. It is the starting point to begin exploring both the museum and the city. There, you will be amazed by playful and multisensory experiences that will allow you to discover the attractions of different neighborhoods, buy experiences, and acquire locally designed objects.
You will be surprised by a touch screen map with information about the city's various points of interest, talking pictures that will tell you about Buenos Aires' passions and cover different themes, a totem where you can take a great photo of the city and receive it in your email or by scanning a QR code, interactive games for all ages, and a 360° viewer presenting a three-dimensional film about the city.
Location: Defensa 187, Monserrat.
Hours: Monday, Wednesday, Thursday, and Friday, 11 AM to 6 PM. Saturday, Sunday, and holidays, 11 AM to 8 PM.
Accessibility: It has a tactile map, information in Braille, audio description information, assistance with pictograms, ramp access, accessible restroom, and trained staff.
> Tourist Assistance Center Microcentro
• Closed for renovations -
Location: Florida 50.
Hours: Monday to Friday, 11 AM to 6 PM. Saturday, Sunday, and holidays, 9 AM to 6 PM.
Accessibility: It has an accessible window, information in Braille, and trained staff.
> Tourist Assistance Center Retiro
Location: Av. Dr. José María Ramos Mejía 1560-1556
Hours: Monday to Friday from 8 AM to 3 PM. Saturday, Sunday, and holidays, 8 AM to 5 PM.
Boti answers you about Tourism
Boti, the chat of the City of Buenos Aires, is now also a new communication channel designed for you to find tours, events, attractions, and the wide range of activities that Buenos Aires offers.
It's very simple: at the bottom of this page, a bubble will appear from where you can chat with Boti and get key tourist information.
Hours: Monday to Friday from 10 AM to 6 PM, and Saturday, Sunday, and holidays, 11 AM to 7 PM, you will have the option to speak with an assistant.
Additionally, if you add Boti to your contact list, you can chat via WhatsApp, save the number or click +54 9 11 5050-0147.
